Get in Touch

Email: customerservice@aksalmonsisters.com  |  Phone: 907.756.3678

 

Customer Care Hours: Monday-Thursday 9AM-4PM AKST, Friday 9AM - 12PM AKST

Due to unforeseen circumstances, our local USPS will have reduced hours through September 11th, 2021. Our package processing time may be affected. Thank you for understanding and we apologize for the inconvenience. 

Our business runs on the hard work of a small team and we may not always be able to pick up the phone, so if you do not reach a human, please leave a message and we will get back to you within 2 business days. For time sensitive matters, please email us or send us a message in the form below; We will respond within 1-2 business days. 

If you have a question about an order, please include your order number in your message. If you received a gift from Salmon Sisters and would like to know who gifted it to you, please send us a message including the order number found on packing slip and/or your full name. 

Returns/Exchanges

You can initiate a return/exchange through our easy, online Returns and Exchanges Center (enter the first 5 digits of your order number only). A $2.00 service fee will incur once the return/exchange is initiated. Return shipping costs are the responsibility of the customer. Learn more on our FAQs page. Please note longer processing time for during high volume times returns/exchanges.

Have a Question? Our FAQ page has many answers.