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Holiday Ordering + Returns

Holiday Returns & Exchanges:

To better serve our customers, we have extended our returns + exchanges policy for the holiday season! Purchases made between November 1st–December 25th, 2024, may be returned through January 25, 2024. Please include any pertinent information with your return and ship to: Salmon Sisters, 4501 Ice Dock Road, Homer AK 99603. 

  • Please be sure all returned products are in like new condition (unworn and unlaundered)
  • Markdowns, frozen and shelf stable food, and products marked as “Final Sale” are not eligible for return. Look for "Final Sale" items in the products description details.
  • You can initiate a return through our easy, online Returns and Exchanges Center (enter the first 5 digits of your order number only). Return shipping costs are the responsibility of the customer. 
  • For international orders, we are not able to offer free shipping for exchanges. Your original order will be refunded, and you are welcome to place another order through our website. 

Holiday Shipping Deadline:

Please note, shipping from Alaska to the Lower 48 can take longer than expected. For delivery expected by December 24th, all orders should be placed by Sunday, December 15th.

Please email Customer Care (after ordering) if you would like to place a hold on your order for a later shipment date.

Non-Frozen Order Processing Time:

Non-frozen orders are processed within 1-4 business days of placing your order. You will receive a confirmation email with USPS tracking once your order has shipped from our warehouse in Homer, Alaska.

Frozen Wild Fish Box Order Processing Time:

Our Frozen Wild Fish Boxes are now shipping directly from Salmon Sisters HQ in Homer, Alaska! Our team packs and drops off orders each Tuesday at UPS. After being stored in UPS's freezers overnight, the boxes ship out Wednesday morning via Next Day Air. Delivery to your house is expected on Thursday. You will receive a confirmation email with UPS tracking once your order has shipped from Homer, Alaska.